LEGAL FRAMEWORK
PRIVACY_PROTOCOL
Data Controller: nextphrasepro
Address: Carrer de Lepant 250, Barcelona, Eixample, España, España
Contact: [email protected]
1. DATA_COLLECTION
nextphrasepro collects personal data solely for the purpose of executing requested web development services. The following data categories are processed:
- Contact Information: Name, email address, phone number provided via contact forms.
- Project Data: Technical specifications, requirements, and assets shared for service execution.
- Usage Data: Anonymous analytics including page views, session duration, and navigation patterns.
- Payment Information: Processed through Stripe payment infrastructure. We never store credit card details on our servers.
2. LEGAL_BASIS
Data processing is conducted under the following legal bases as per EU GDPR Article 6:
- Contract Performance (Art. 6(1)(b)): Processing necessary for web development service delivery.
- Legitimate Interest (Art. 6(1)(f)): Analytics and service improvement.
- Consent (Art. 6(1)(a)): Marketing communications and non-essential cookies.
3. DATA_RETENTION
Personal data is retained for the duration necessary to fulfill the purposes for which it was collected:
- Project-related data: 24 months after project completion.
- Contact form submissions: 12 months from submission date.
- Analytics data: 26 months in anonymized form.
4. DATA_SUBJECT_RIGHTS
Under EU GDPR, you have the following rights:
- Right of Access (Art. 15): Request copies of your personal data.
- Right to Rectification (Art. 16): Correct inaccurate data.
- Right to Erasure (Art. 17): Request deletion of your data.
- Right to Restriction (Art. 18): Limit processing of your data.
- Right to Data Portability (Art. 20): Receive your data in structured format.
- Right to Object (Art. 21): Object to processing based on legitimate interest.
5. DATA_SECURITY
nextphrasepro implements appropriate technical and organizational measures to ensure data security, including encryption in transit (TLS 1.3), secure access controls, and regular security audits.
6. INTERNATIONAL_TRANSFERS
Data may be transferred to third-party service providers (hosting, analytics) located outside the EEA. Such transfers are protected by Standard Contractual Clauses (SCCs) or adequacy decisions as per EU GDPR Chapter V.
7. CONTACT_AUTHORITIES
You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your data protection rights have been violated.
REFUND_PROTOCOL
Provider: nextphrasepro
Address: Carrer de Lepant 250, Barcelona, Eixample, España, España
1. ELIGIBILITY
Refunds are evaluated based on project milestones and deliverables:
- Full Refund: Available within 14 days of contract signing if no work has commenced.
- Partial Refund: Proportional to work completed if project is terminated mid-development.
- Milestone-based: Payment is released upon approval of each project milestone.
2. NON_REFUNDABLE
- Work already completed and approved by client.
- Third-party costs incurred (domain registration, hosting fees, API subscriptions).
- Custom design work after initial concept approval.
3. REQUEST_PROCESS
Refund requests must be submitted in writing to [email protected] within 30 days of the relevant invoice date. We will respond within 5 business days with a resolution.
4. DISPUTE_RESOLUTION
Disputes will be resolved through negotiation. If unresolved, parties agree to submit to the jurisdiction of Barcelona courts.
TERMS_OF_SERVICE
Provider: nextphrasepro
Address: Carrer de Lepant 250, Barcelona, Eixample, España, España
Contact: [email protected]
1. SERVICE_SCOPE
nextphrasepro provides web development services including API integrations, front-end development, backend architecture, and related digital solutions. Service details are defined in individual project proposals.
2. CLIENT_OBLIGATIONS
- Provide timely access to required resources and information.
- Designate a point of contact for project communications.
- Review and approve deliverables within agreed timeframes.
- Make payments according to the agreed schedule.
3. INTELLECTUAL_PROPERTY
Upon full payment, all intellectual property rights for custom-developed code and designs transfer to the client. nextphrasepro retains the right to use anonymized project data for portfolio and marketing purposes unless explicitly prohibited in writing.
4. CONFIDENTIALITY
Both parties agree to maintain confidentiality of proprietary information shared during the project engagement. This obligation survives termination of the agreement for a period of 24 months.
5. LIMITATION LIABILITY
nextphrasepro's liability is limited to the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.
6. FORCE_MAJEURE
Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, war, pandemic, or infrastructure failures.
7. GOVERNING_LAW
These terms are governed by Spanish law. Any disputes shall be resolved in the courts of Barcelona, Spain.
8. MODIFICATIONS
nextphrasepro reserves the right to modify these terms. Clients will be notified of significant changes via email. Continued use of services constitutes acceptance of modified terms.